VicWater Members Survey 2021

Each year VicWater conducts a survey to check-in with members to gather an honest perspective on the current and future state of our industry. It's important to see how the organisation is performing in fulfilling expectations at an organisational level and where applicable, how the results* compare to the previous year.

In 2021 feedback was received  from all eighteen of member organisations, as well as one associate member organisation across a range of areas. An invitation to participate was issued to over 1,200 people including all Chair and Non-Executive Directors, Managing Directors, Senior Executive Managers and Senior Managers.

The majority of responders chose to remain anonymous, providing honest, constructive critiques. This valuable feedback assists me as the VicWater Member Experience Manager, in reviewing member offerings and refining the services provided to members.

In the slideshow below are sample pages from the survey. You can also view the full document for more information.